Late arrival
Please aim to arrive 5-10 minutes before your scheduled appointment time with clean and makeup free eyes/lashes. If you arrive more than 15 minutes after your appointment time, your appointment will be rescheduled and you will be charged a fee amounting to 50% of the service scheduled.
Cancellation + No Show
As a courtesy, appointment reminders are sent out before your appointment either by text,
email, or both. If an appointment is cancelled or rescheduled within 24 hours of your scheduled
time, you will be charged 50% of your service as a cancellation fee. A credit card deposit for all new clients or appointments in the amount of $50 will be required at the time of booking and will be deducted from the amount due at the time of the service. This is to protect your time that is set aside especially for you, as well as to protect our time which books up quickly. In turn we promise to keep appointments on time,
give you our full and undivided attention and of course, the best lash work Boiling Springs has
to offer!
Refund policy
You are paying for artist’s time, product, and other expenses used to provide you with a service.
No refunds will be given for any reason on services or products. If you are unhappy with a
service, you may contact us within 72 hours of your appointment to discuss your concerns and
if a fix can be done to address your concerns, it will be done so with a complementary 30
minute express touch up if it is at the fault of application or product. Any concerned addressed
after 72 hours of your last appointment, or if you failed to follow the proper aftercare
instructions, will be charged at full price for the service.
Card on file
We require a card to be held on file incase of the unfortunate event that we must assess a cancellation/no show fee.
Please aim to arrive 5-10 minutes before your scheduled appointment time with clean and makeup free eyes/lashes. If you arrive more than 15 minutes after your appointment time, your appointment will be rescheduled and you will be charged a fee amounting to 50% of the service scheduled.
Cancellation + No Show
As a courtesy, appointment reminders are sent out before your appointment either by text,
email, or both. If an appointment is cancelled or rescheduled within 24 hours of your scheduled
time, you will be charged 50% of your service as a cancellation fee. A credit card deposit for all new clients or appointments in the amount of $50 will be required at the time of booking and will be deducted from the amount due at the time of the service. This is to protect your time that is set aside especially for you, as well as to protect our time which books up quickly. In turn we promise to keep appointments on time,
give you our full and undivided attention and of course, the best lash work Boiling Springs has
to offer!
Refund policy
You are paying for artist’s time, product, and other expenses used to provide you with a service.
No refunds will be given for any reason on services or products. If you are unhappy with a
service, you may contact us within 72 hours of your appointment to discuss your concerns and
if a fix can be done to address your concerns, it will be done so with a complementary 30
minute express touch up if it is at the fault of application or product. Any concerned addressed
after 72 hours of your last appointment, or if you failed to follow the proper aftercare
instructions, will be charged at full price for the service.
Card on file
We require a card to be held on file incase of the unfortunate event that we must assess a cancellation/no show fee.